Are you a Council or Housing Association tenant living with disrepair?

Examples of Housing Disrepair Issues

How It Works

1

CHECK YOUR ELIGIBILITY

2

COLLECT YOUR EVIDENCE

3

SUBMIT YOUR CLAIM

4

HOME REPAIRS CARRIED OUT AND COMPENSATION RECEIVED

Repair your home and claim compensation!

Frequently Asked Questions

If you are a Council or Housing Association tenant, with any of the ongoing disrepair issues listed above, and have reported the disrepair to your landlord, then you are likely to be eligible to make a claim for compensation.

No. All the claims we take on are on a no win, no fee basis. This means you do not need to pay a penny upfront.

We will make sure your landlord commences repairs within a matter of weeks following our initial contact. However, some cases can take longer. You can rest assured there will be no delays on our part, we will do everything we can to get your landlord to take action.

Your compensation is calculated based on the length of time that the property has been in disrepair, how many people it has affected, how severe the disrepair is, if any belongings have been damaged by the disrepair, and finally if the disrepair has caused any illness.

Yes! You should still pay your rent in full. If you stop paying your rent, your landlord has the ability to make a counterclaim against you, as you would be in breach of your tenancy agreement.

No, there are laws in place protecting Council and Housing Association tenants from being evicted for starting a compensation claim against their landlord.

No, unfortunately not. You must be currently living in the property.

You can claim against private landlords however we only take cases involving Council or Housing Association tenants..